Cookie Policy
This Cookie Policy explains how Aqua Aero Vitae uses cookies and similar tracking technologies to ensure your web interactions remain fast, secure, and personalized according to POPIA and global ePrivacy standards.
To ensure your data privacy rights under South Africa's Protection of Personal Information Act ("POPIA") and global privacy standards (such as the EU ePrivacy Directive), we provide full transparency on how we track your online interactions.
1. What Are Cookies?
Cookies are small text files containing unique identifiers that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used by e-commerce websites to keep the site functioning smoothly, remember your login status, preserve items in your shopping cart, and provide anonymous performance analytics.
Cookies do not access or read private files on your computer's hard drive and do not transmit computer viruses.
2. Why Does A2V Use Cookies?
A2V uses first-party cookies (set directly by our domain) and third-party cookies (set by external services embedded on our site) for several vital operational purposes:
- Core Store Functionality: Ensuring our WooCommerce online store can remember items added to your shopping cart, maintain your session as you browse different categories, and safely process your checkout details.
- Payment Gateway Security: Facilitating encrypted transaction processing and fraud prevention on our payment systems.
- Flexible Financing Calculations: Powering our PayJustNow integration, which dynamically displays dynamic installment options on product, cart, and checkout views.
- User Experience (UX) Optimisation: Remembering your choices, such as dismissed promotional banners or selected shipping methods.
- Performance Analytics: Collecting anonymous traffic data to measure which of our air and water treatment categories are most popular, helping us improve our catalog layout and stock levels.
3. Categories of Cookies We Use
Our website categorizes cookies into distinct groups so you can manage your settings easily. Below is a complete, transparent index of technical parameters monitored across our properties:
4. How Third-Party Services Use Cookies on A2V
Our storefront integrates with several trusted financial and analytical platforms. These services set third-party cookies on your device:
- PayJustNow: The dynamic shortcode widget and cart banners use cookies to calculate and present three interest-free installments or 12 monthly payment plans based on the dynamic active basket value.
- Google Services: Google Tag Manager and Google Analytics utilize cookies to track standard traffic behaviors and optimize search engine indexes.
- Stripe / Secure Banking Gateways: Payment integrations utilize cookies to run browser-level security checks and authorize secure transaction requests during checkout.
5. Managing Your Cookie Preferences
You have the absolute right to choose whether to accept or decline non-essential cookies. Strictly necessary cookies do not require prior consent as they are mandatory for website operation.
A. Our Website Consent Banner
When you first visit our site, our Cookie Consent banner appears. You can click "Accept All", "Reject All" (which disables functional, performance, and targeting cookies), or click "Customize" to toggle specific tracking categories on or off.
B. Browser Settings
You can configure your internet browser to refuse cookies or alert you when cookies are being sent. Please note that if you disable core cookies in your browser, vital e-commerce features (including your shopping cart and payment progress) will fail to function.
- Chrome: Settings > Privacy and Security > Third-Party Cookies
- Safari: Settings > Safari > Advanced > Block All Cookies
- Firefox: Settings > Privacy & Security > Cookies and Site Data
6. Policy Updates & Contact Information
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for legal and regulatory reasons. Please check back regularly to stay informed.
If you have any questions about our use of cookies, please contact us at info@a2v.co.za or call us during business hours at +27 21 447 3954.
